OC Shop Studio

Reviews, social & websites for local shops · Orange County & LA

When a review comes in, we take it from there.

Google review replies, social posts and simple websites for restaurants, salons and service shops.

Get a free online check-up What a month looks like

Send your shop’s name and city, and you’ll get a report by email within five business days. It’s free, and we only reach out by email.

  • $99/mo · Reviews
  • $349/mo · Reviews + social
  • $900 · Website

From one review to a posted replyOne review, four steps

New Google reviewBrea Soondubu (fictional)

Guest★★★★☆

“Great soondubu and the banchan were fresh. Wait was a bit long on Saturday though.”

Not a real review

Draft reply

Thank you for coming in! We're glad you enjoyed the soondubu and banchan — we make them fresh every morning.

Sorry about the Saturday wait; calling ahead for takeout can save you time. Hope to see you again soon!

The reply matches the reviewer’s language. Korean-speaking owners can get a Korean copy too.

To
Owner, Brea Soondubu
Subject
Quick check before we post this reply

Hi! This review mentions the Saturday wait, so I wanted to check with you before posting. If the reply below looks good, just reply “OK.”

Owner’s reply
Looks good, go ahead.

Reviews with a complaint always go to the owner first.

Google review✓ Reply posted

★★★★☆ “Great soondubu and the banchan were fresh…”

Response from the ownerThank you for coming in! We're glad you enjoyed the soondubu and banchan — we make them fresh every morning…

At the end of the month, you get a short summary of what we did and how your reviews changed.

Fictional shop, review and email, made for this example

What we do

What we do each month

We keep up the three places customers check before they visit: Google, Instagram and your website.

  1. Whenever a review comes in

    Google review replies

    • Each reply speaks to what the customer actually wrote
    • Replies in the reviewer’s language
    • Replies to negative reviews go to you first
    • Hours, photos and menu on your Google Business Profile kept current

    $99 /month and up

    We write replies. We never create or remove reviews.

  2. Three times a week

    Instagram and Facebook

    Email or text us a few photos each week, and we write the captions and hashtags and post them. The calendar follows holidays, local events and your seasonal menu.

    $349 /month and up · includes review replies

    breasoondubu
    Red soft tofu stew steaming in a black stone bowl

    Chilly night? Soft tofu stew with broth made fresh every morning. Spice level 0 to 5.
    #BreaEats #SoftTofuStew #OCeats

    Sample post · fictional shop · AI-generated image

  3. Built once, kept current

    Websites

    A site designed for your shop, with menu, hours, location and a call button right on the phone screen. Need a change? Send one email.

    $900 and up · upkeep $40/month

    See the sample restaurant site →
    Desktop home screen of the Brea Soondubu sample site The same site on a phone
    Brea Soondubu is a fictional sample shop. Real client sites are shown only with the client’s permission.

  4. End of every month

    Monthly report

    A short email with what we did and how your reviews changed.

How it works

Start to finish, by email

No calls during your busy hours. Reply whenever it suits you.

  1. Free check-up

    Send your shop’s name, and you’ll get a report within five business days.

  2. Pick what you need

    Before we start, you get the work and the price in writing.

  3. Send your materials

    Email or text us your menu, photos and the tone you like.

  4. Monthly report

    Each month, a summary of what we did and how your reviews changed.

Pricing

Pricing

All prices are starting prices. After the free check-up, you get an exact quote for your shop in writing.

PackageStarting atIncludes
ReviewsFor shops whose reviews pile up without replies$99/month
  • Google review replies
  • Google Business Profile upkeep
Reviews + socialFor shops that want Instagram handled too$349/month
  • Everything in Reviews
  • 3 social posts a week
  • Monthly report
WebsiteFor shops with no site, or an old one$900one-time
  • Mobile-first, designed for your shop
  • English, Korean, or both
  • Upkeep $40/month (free with a monthly package)

Websites are paid 50% to start and 50% at launch. Your deposit is fully refundable until we send the first design. Monthly services have no minimum term; cancel anytime by email, and service runs through the end of the month you’ve paid for.

How we work

How we work

Questions

Anything else? Just email us.

Can this really work without calls or visits?

Yes. Send materials and photos by email or text, and we ask any questions by email.

What’s in the free check-up?

We look at your Google reviews and replies, your Google Business Profile, and your website if you have one (how it looks on a phone, its speed, and how easy you are to find), then list what to fix. You don’t have to hire us after.

Do you use AI?

Yes, for drafting text and design work. Every reply and post is checked by a person before it goes up.

Can you remove bad reviews?

No. We never remove reviews or post fake ones. A calm, polite reply shows other customers how you handle problems.

Is there a contract?

Monthly services have no minimum term; cancel anytime by email. Website projects start with a 50% deposit once the scope is agreed in writing.

Do I need to speak Korean?

No. Everything is in English unless you’d like Korean.

The first step is free

Get a free online check-up

Send your shop’s name and city. Free report within five business days.

ocshopstudio@gmail.com

Write an email

Get a free online check-up